Support Policy Page

Support Policy

Always Here for You
United Pharmacies has consistently demonstrated a strong presence during crises, including the COVID-19 pandemic. We provided consultations and advice via social media and phone while maintaining high-quality delivery services from day one of the pandemic to ensure that all customer and patient needs were met during lockdown periods.

Serving the Community
United Pharmacies actively participates in community campaigns, such as regular blood donation drives in collaboration with the Kuwait Blood Bank, and supports licensed charities in providing healthcare assistance to those in need. We are committed to promoting healthy lifestyles by offering healthcare advice and the latest products and innovations that enhance our customers' well-being.


Our Vision
To make shopping at our pharmacies seamless and elevate them beyond just a place to buy medicine. We aim to be a one-stop shop for all health-related needs, offering trusted global brands in licensed medications, health and beauty products, cosmetics, vitamins, dietary supplements, personal care items, and essentials for mothers and babies—all while prioritizing our customers.


What Sets Us Apart

  • 24/7 services.
  • Multiple secure payment options.
  • Fast and reliable delivery.
  • Expert advice and consultations.
  • Exclusive special offers.
  • "Sanad" loyalty program.
  • Competitive prices.
  • A wide selection of high-quality, effective products.

Our Values

  • Punctuality.
  • Knowledge.
  • Quality.
  • Professionalism.
  • Care.